FAQ
What we offers?
We provide pet relocation services from Hong Kong to places such as United States of America, Canada, Australia, New Zealand, European Union, United Kingdom, Taiwan, Singapore, etc. We also provide services for import of pets into Hong Kong including permit application, pet clearance and delivery.We can provide services to cats, dogs, parrots, frogs, turtles, rabbits and more.
Things to consider about transit
Ensure the route of transit is allowed by the destination authority. Also check if there is any additional requirement of the transiting country/place.
Relocating a French Bull Dog or Persian
French Bull Dog and Persian are considered as snub-nosed breeds. As dogs/cats and their hybrids of snub-nosed breeds are prone to health problems on flight, most airlines have stopped carrying them. Canlife can provide feasible advices based on your destination.
When to start preparing for pet relocation?
Depending on the destination, pet relocation procedures may take 1-7 months to complete. The required procedures may include: applying for endangered documentation, applying for import licenses, reserve quarantine at destination , booking pet tickets, implanting microchips, vaccinations, laboratory tests, physical examinations, deworming, issuing animal health certificates, government endorsement of health certificates, etc. .
Can I purchase flight tickets with my pets at the same time ?
If you wants to arrive with your pets at the same time/date, as there are limited seats for direct flights for pets, We recommend you to confirm the pet flight seat before confirming yours.
At which veterinary clinic will pet checkups, vaccinations, and microchipping be performed?
Peticare Veterinary Group has three clinics in Kwun Tong, Jordan and Kennedy Town. Our veterinary services (such as injections, microchipping, animal health certificates) are mainly carried out in the three veterinary clinics under Peticare. Customers are very satisfied with their services so far.